You can cancel at any time until 6 weeks before your arrival date. If we can rebook your stay to someone else we will return your payment in full less a £50 admin fee. If we are unable to rebook we will only retain your deposit. If you wish to cancel within six weeks of your arrival there is a sliding scale for refunds. Please see our full T’s & C’s for details. During the Covid pandemic if you are prevented from travelling or we are prevented from hosting your stay due to government guidelines a full refund will be offered. If you are not legally prevented from travelling but would rather not then we will be happy to rebook your stay to a later date.
WE STRONGLY RECOMMEND THAT YOU PURCHASE TRAVEL INSURANCE and also visit the Know Before You go pages at Visit Wales